Apple Watch band string beads light blue silver crystal beads

Free shipping How long does it take for delivery? 10-20 working days. What countries can you ship to? Our logistics partners can ship to any location in the world How will my goods be shipped? We have a designated logistics partner to ship PUniq products. They will choose the carrier they feel is best suited to our customers. I have ordered more than one item. Will they all be delivered at the same time? We try to ensure that all items arrive to you at the same time. Sometimes our products are not always sent together as different shipping methods can be used depending on the product. Once the item has been dispatched you will receive a dispatch notification email. Can I change the delivery address of my parcel once it has been dispatched? Unfortunately, we cannot change the dispatch once the product is in transit. What do I need to do when I receive a product that is different from the one I ordered? Please contact customer support at support@vanllno.com

We have a 30 day return policy, which means you have 30 days from the date you received the item to request a return. To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags and in the original packaging. You will also need a receipt or proof of purchase. To initiate a return, please contact us at support@vanllno.com. If your return is accepted, we will send you a return label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us at support@vanllno.com with any return questions. Damages and problems Please inspect your order upon receipt and if the item is defective, damaged or incorrectly received, please contact us immediately so that we can assess the problem and rectify it. Exceptions/non-returnable items Certain types of items cannot be returned, such as perishable items (e.g. food, flowers or plants), bespoke products (e.g. special orders or personalised items) and personal care products (e.g. beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. If you have questions or concerns about your specific item, please contact us. Unfortunately, we do not accept returns on special offers or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item and once the return has been accepted, purchase the new item separately. Refunds Once we have received and checked your return, we will notify you and let you know if the refund has been approved. If approved, you will automatically receive a refund in the same form as your original payment. Please remember that it will also take some time for your bank or credit card company to process and post the refund.